Income Tax Clinics

People Helping People: Community Volunteer Income Tax Program at HPL

The Community Volunteer Income Tax Program is a collaboration between The Huntsville Public Library, The District of Muskoka and the Canada Revenue Agency (CRA).

HPL will host free tax clinics in March and April where volunteers complete tax preparation services for eligible individuals, families, seniors and persons with disabilities with moderate income. Please contact the library to be added to the list to have your 2023 Income Taxes completed. Appointments will start in March 2024.

Please note: Due to high response from individuals seeking an appointment, it may take up to 3-4 business days for the library to return a call. There will be a wait list and eligible applications will be prioritized by date.

Book an Income Tax Clinic Appointment

Dates: Mondays and Fridays from March 1 - April 29, 2024

Registered in-person appointments from 10:00 AM - 3:30 PM

Drop-ins welcome from 11 AM - 3 PM

Please be advised that District staff and clinic volunteers will contact you by phone only. Door to door visits are not permitted.  Read more about this program below:

Am I Eligible?

To be eligible for the program you must meet the following two criteria:

  1. Be a resident of Muskoka
  2. Your total family income cannot exceed the income noted per family size in the chart below:
Eligibility Criteria
Family SizeTotal Family Income
1 person $35,000
2 persons $45,000
3 persons $47,500
4 persons $50,000
5 persons $52,500
More than 5 persons $52,500 plus $2,500 for each additional person

Volunteers Cannot Help With the Following Type of Tax Returns:

  • Deceased persons
  • Bankrupt individuals
  • Capital gains or losses
  • Employment expenses
  • Business or rental income and expenses

What Documents Do I Need to Have Prepared for My Appointment?

You Will Need the Following Documents For Your Appointment:

  • Photo identification
  • Social Insurance Number(s)
  • All T-Slips showing income (T4, T4A, T4E, T4RSP, T4RIF, T3, T5, T5007, RC 62, etc.)
  • Final municipal property tax bill (for each applicable tax year) or rent receipts for each address you lived at during the tax year(s)
  • Notice of Assessment or tax return for the last tax year you filed a tax return (if available).
  • For students – tuition receipt (T2202A or TL11A).
  • For dependent children – receipts for childcare and Social Insurance Number (if applicable).
  • Secure Certificate of Indian Status (if applicable).
  • Canada Revenue Agency letter indicating approval of the Disability Tax Credit (if applicable).
  • Letter from physician indicating you have a dependent with a physical or mental infirmity, stating when the impairment began and how long it is to last.
  • If you sold your principal residence last year, provide the Settlement Statement prepared by the lawyer showing the details of the sale.

Why Should I File My Taxes?

File your taxes to make sure you continue to receive important government benefits including:

  • Trillium Benefit
  • GST Credit
  • Child Tax Benefits
  • OAS
  • GIS and more!

How Do I Register?

  1. Come into the library in person and register at the Circulation Desk
  2. Call the library directly at 705-789-5232
  3. Email the library at

Safety and Security

If you are ever uncomfortable during a phone call, ask to reschedule your appointment and call the Library or District for more information. The caller should respect this and reschedule your appointment without pressure. Below are some helpful tips to keep you safe. Never be afraid to say no.

Verify the Identity of the Caller
  1. When you register you will be given a PIN.
  2. Ask the volunteer to confirm the PIN at the beginning of the appointment.
  3. If in doubt, collect as much information from the caller (name, telephone number, EFILE number, and date of call) and immediately call the District or Library for next steps.

Volunteers Will Never

  1. Ask for any type of payment, gift card purchase, or eTransfer.
  2. Use aggressive or threatening language.
  3. Leave urgent voicemails pressing you to make a payment, give personal banking information or make a money transfer.
  4. Email you a link asking you to fill out any personal information or online banking information.
  5. Set up a meeting in person to take payment.
  6. Use text messaging.
  7. Pressure you to act immediately.
  8. Ask for your passport, health card or driver’s license.
Additional Resources
  1. Canada Anti-Fraud Centre 
  2. Canada Revenue Agency Slam the Scam Information
  3. What to expect when the Canada Revenue Agency contacts you
  4. Don't get scammed!

 Library Hours

Day Hours
Sunday  CLOSED
Monday 10 AM - 6 PM
Tuesday 10 AM - 6 PM
Wednesday 10 AM - 6 PM
Thursday 10 AM - 6 PM
Friday 10 AM - 6 PM
Saturday 10 AM - 4 PM


Drop Box is available 24/7


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