Interlibrary Loans

Interlibrary loans (ILLOs) are how library materials get sent from one library system to another. If the Huntsville Public Library does not own an item that you need, you can ask us to try order it from another library system.

Service to resume after budget cuts

Huntsville Public Library's Interlibrary Loan Service will resume starting July 2nd, 2019 after provincial budget cuts.

In order to stay within our current budget, minor amendments have been made. Please review the ILLO Terms and Conditions below for a complete list of rules and restrictions regarding our Interlibrary Loan Service.

Search for ILLOs

Click to access Zportal

Sign into your ILLO account and search for materials. To sign into your account, use the last six digits of your library card as the User ID and the last four numbers of your phone number as the PIN.

Get an ILLO account

Sign up for an ILLO account online, or visit the Central Service Desk for assistance. You will receive an email within 3-5 days with your ILLO account username and password. If you have previously signed up for an ILLO account, your username and password still apply.

More information

ILLO terms and conditions

  • You can request up to five (5) ILLO requests per month.
  • Check our library catalogue first. We do not place ILLO requests on items that are already in our catalogue.
    • Exceptions: books for a book club and lost or damaged materials.
  • You can request all types of print and AV materials with the exception of the following:
    • Music CDs
    • Mass market paperbacks
    • Magazines
    • Children's board books, paperback books or easy readers.
    • For the materials listed above, please do a purchase request instead of an ILLO request.
  • All requested materials must be at least 12 months old for all materials.
  • Materials must not be in high demand in other libraries.
  • We cannot request rare, fragile or reference materials.
  • All requests must be in agreement with the policy of the lending library.
  • Loan periods are set by the owning library.
  • There are no renewals on ILLO materials.
  • ILLO requests can take up to three to six weeks to arrive.
  • Only library staff can request microfilm materials. Speak with staff if you would like to request microfilm from the Archives of Ontario.
  • Overdue charges for ILLOs are $1 per day per item.
  • There is a $5 fee for ILLOs that you don't pick up.
  • You can lose your ILLO borrowing privileges if you are consistently late in returning ILLO materials, or by not following the ILLO Terms and Conditions.
  • If you lose or damage ILLO material, the lending library will determine the charges.
  • We cannot guarantee that we will fulfill all ILLO requests.

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